When you write to us, include
- Your full name and the email used at checkout
- The product name and the date of purchase
- A short description of the issue (screenshots help)
Common questions
I didn't receive my download link
Check spam/promotions first. If it is not there, email us with the email used at checkout and the product name and we will resend it.
My download link stopped working
Email us and we will send a new link.
I was charged twice
Send us the date and amount of both charges and we will refund the duplicate.
I want a refund
Read our refund policy and email us with your order details.
I don't recognize a charge
Email us the date, amount and last four digits of your card and we will look it up.